The below points can serve as the selection criteria to determine whether the tool in consideration is an established tool. When you review or recommend a tool to be added to this list, please do take a look at these guidelines before suggesting the tool:
* **Presence in the market**: The tool that has been in the market for at least 3 years, which has helped to sustain, build a user base, and develop a proven track record.
* **Pricing model**: Consider whether the tool is offered as a lifetime deal or subscription-based model. Consider whether the SaaS company has a sustainable commercial model that can survive the market dynamics, especially if it has been offered as a one-time purchase for lifetime use.
* **User base**: The tool should have a significant user base that is actively using it, and is engaged in community forums, preferably if the SaaS company have their own dedicated and very active community forum and people appear to be pleased using the tool.
* **Positive reviews**: Look for honest reviews on reputable websites and sources, such as industry publications and user review sites. Reviews should cover the tool's functionality, ease of use, customer support, and overall value for money it provides.
* **Consistency of updates**: The SaaS company regularly releases updates and new features to address user requests and feedback to stay competitive in the market.
* **Financial stability of the vendor**: The Saas company is financially stable, and has the resources to invest in development, marketing, and customer support. A company with a healthy financial outlook is more likely to provide a reliable and quality tool.
* **Clear roadmap**: An established tool should have a clear roadmap that outlines its future development plans and provides transparency to its users.
* **Transparent pricing**: The company behind an established tool should be transparent about its pricing structure and any limitations or potential issues with the tool.
* **Scalability**: The tool should be able to scale to meet the needs of growing businesses, with flexible and affordable pricing and features that can accommodate changes in demand or technology landscape.
* **Security and compliance**: An established tool should have robust secure coding practices and security features built within the tool, and demonstrates compliance with relevant regulations and standards, such as ISO27001, PCI-DSS, CCPA/GDPR, etc.
* **Support and training**: The SaaS company should offer quality customer support and training resources to help its customers get the most out of the tool and resolve any issues that may arise.
* **Integration with other tools**: Does the tool have the ability to integrate with other tools commonly used in the business ecosystem? Does the tool have integration automation support with tools such as Zapier, Pabbly Connect, KonnectzIT, Albato, etc., which can allow for a more seamless workflow and helps to streamline processes.
* **Mobile accessibility**: Does the tool have mobile accessibility, allowing users to access and use the tool on-the-go? Or does the tool have a mobile app, which is continuously developed and enhanced?
* **Customization ability**: The tool should have some level of customization ability, allowing users to tailor the tool to their specific business needs.
* **Community support**: The SaaS company should have an active community of users who can provide support, share best practices, and offer feedback to the tool's development team.
* **Competitive pricing**: The SaaS company should offer competitive pricing that is in line with its features and functionality, providing good value for money compared to other similar tools in the market.
